Shipping policy

Shipping Policy

At InkRush, we do our best to process and ship your order as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days after confirmation. Orders placed during weekends, public holidays, or peak seasons may take a little longer to be processed.

Delivery Time

Estimated delivery time depends on your location and the shipping company’s schedule.

Delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, or incorrect/incomplete delivery information provided by the customer.

Shipping Fees

Shipping fees are calculated and displayed at checkout before completing your order. From time to time, InkRush may offer free shipping promotions, which will be clearly shown on the website.

Order Confirmation

After placing your order, you may receive a confirmation message or call to verify your order details before shipping. Please make sure your phone number and address are correct to avoid delays.

Delivery Attempts

The courier may contact you before delivery. If the courier cannot reach you, or if the address is incorrect, delivery may be delayed or the order may be returned to us.

Incorrect Address or Phone Number

InkRush is not responsible for delays or failed deliveries caused by incorrect customer information. If you notice any mistake in your order details, please contact us as soon as possible.

Damaged or Missing Orders

If your order arrives damaged or if there is any issue with the package, please contact us immediately after receiving it with clear photos of the package and product so we can review the case.

Contact Us

For any shipping questions or order updates, please contact InkRush customer support through our website or official WhatsApp number.